Policies
As a CQC-registered service, HealthBus Trust is required to maintain a robust suite of essential policies and procedures to ensure safe, lawful, and consistently high-quality care. Our policies are centrally managed and version-controlled through QCS to support governance, staff assurance, and audit compliance. Copies can be shared on request, and we regularly provide key policies to partners and stakeholders where appropriate.
Outlining how HealthBus meets the requirements of Regulation 13: Safeguarding service users from abuse and improper treatment
Ensuring all members of staff can work in an environment that is free from harassment or discrimination.
Outlining how health and safety are integrated within the HealthBus.
Outlining how HealthBus ensures that care and treatment are delivered in a person-centred manner with valid informed consent and with appropriate safeguards.
Modern Slavery & Human Trafficking
Outlining the steps that HealthBus has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.
Our commitment to being open, honest and transparent with the people who use our services, their families, carers, our staff, volunteers and partner organisations.
Infection Prevention and Control Statement
We are committed to providing a safe, clean and hygienic environment for our patients, clients, staff, volunteers and partners.
We aim to ensure that our services, information and communications are accessible to everyone.
Ensuring Trustees act with integrity, accountability and professionalism in carrying out their responsibilities and support the organisation’s mission of improving the health and wellbeing of people experiencing homelessness and social exclusion.